With this update, we are introducing a host of new features and improvements to Bonder that will make your service processes even more efficient, flexible, and transparent. Look forward to the new, intuitive resource planner that optimally coordinates your resources, a powerful graphical editor for custom QR code labels, a central overview for your field service technicians, and improved documentation of working hours and services. Our goal is to make your and your team's daily work easier and give you more control over all processes.
- Improved dispatch planner
- Graphic editor for QR code labels
- Job summary for field service
- Service recording
Improved dispatch planner
The new Bonder dispatch planner—Now available for everyone
What our customers have long desired is now a reality: the Bonder has been given a fresh new look and is now available to all users. With a focus on clarity and intuitive operation, deployment planning becomes a real experience.
Everything at a glance—from travel times to breaks
With the new resource planner, you can plan setup times, travel times, working hours, and break times with just a few clicks. The clear, visually appealing interface ensures that you always have an overview, even with complex assignments. Tasks can be easily assigned, moved, and adjusted—making resource planning a breeze.
AI-optimized route planning and real-time synchronization
Benefit from intelligent, AI-supported route planning that optimally organizes your tours while saving time and resources. All changes are synchronized with the back office in real time and are immediately Smart Service App in the Smart Service App . This allows you to respond flexibly to unforeseen events and adjust your planning in just a few simple steps.
Seamless integration with ticket system and order planning
The resource planner is deeply integrated into the proven Bonder and order planning. Back office employees can communicate directly with the field service, exchange information, and coordinate tasks right from the resource planner—all on one platform, all in real time.
With the new Bonder , resource planning becomes not only more efficient, but also clearer and more enjoyable—for the entire team.
Graphical editor for QR code labels—Design custom labels creatively
With the new graphical editor for QR codes in Bonder ,you can design your labels more individually than ever before. Whether you want to adjust the size of the label, change spacing, or import your own graphic template—there are no limits to your creativity. Place the QR code exactly where you need it and adjust the size flexibly. High-resolution graphics ensure crisp, clear results every time. A particularly practical feature is that you can Bonder label fields with dynamic values from Bonder , making your processes even more efficient. With the new editor, you can easily and precisely implement your ideas—for labels that are as unique as your company.
Job summary for field service—All tasks at a glance
With the new assignment summary in the Smart Service App , your technicians Smart Service App track of everything at all times: all tasks, checklists, and service cases are displayed together on a central overview page. This means that every technician knows what to expect before the assignment and is perfectly prepared. All relevant information about the job is immediately available, and navigation through the assignment is clearly structured. This ensures greater transparency, fewer queries, and optimal support throughout the entire process—even without an internet connection, thanks to Smart Service App advanced offline capabilities.
Service recording—Document work hours and services precisely
The revised service recording feature in Bonder now Bonder even more precise documentation of all working hours, travel times, and setup times—both in the back office and on the go in the Smart Service App. A new feature is the ability to link services directly to products and note whether they are billable or covered by a service contract, for example. All data is synchronized in real time, so your back office always has an up-to-date overview for correct billing. This makes time recording a reliable companion for your entire organization.
